Digital Procurement
& Replatforming

Our consultants all have previous client-side experience so we know the real questions to ask in relation to our technical, platform and procurement services. 

Digital user
experience audits

The first step in optimising and developing your tech strategy is usually reviewing your current set-up – our experts will deep dive into this from customer, commercial and technical viewpoints.

Tech stack review

Although the ecommerce platform is at the core of any digital ecommerce business, the surrounding tech stack can be equally, if not more, important to drive sustainable sales and profit growth. We’ve worked with many clients to review and audit their tech stack in order to assess its suitability to meet future strategic goals.

Tech platform:
Discovery & selection

Initial discovery to understand your ecommerce current set-up, top-line future requirements, assemble the project team and produce your initial requirements Followed by selection: matching up your needs with the best-fit ecommerce platform. We are fully independent and platform agnostic but have experience with all major ecommerce platforms.

Tech platform:
Agency selection

Finding the best tech agency partner to design and build your new ecommerce platform, usually via a bespoke RFP process, through to final negotiations and selection.

Platform procurement
& project management

Including internal and external stakeholder management – we will work with you to ensure the project runs smoothly, no matter how complex (or simple!) your existing organisational set-up.

Other digital procurement

As well as replatform procurement projects, we also run smaller digital procurement projects – often following or hand in hand with a tech stack audit.
Although the budgets involved with such tools may be smaller, we still follow an equally rigorous process to ensure the right solution for your business.

And a bit more detail on some of our main services…

Replatforming

We can help with all stages of replatforming projects, with a special focus on the selection and procurement stage. Although highly flexible and tailored to each individual client’s needs, typically our replatforming process includes these steps:

  • Discovery – to understand your ecommerce current set-up, top-line future requirements, assemble the project team and produce your initial requirements. 
  • Platform selection – matching up your needs with the best-fit ecommerce platform.  We are fully independent and platform agnostic but have experience with all major ecommerce platforms: Shopify, Big Commerce, Adobe Commerce (previously Magento), WooCommerce etc.  We will use our expert knowledge plus industry contacts to assess the best solution for your organisation, including vendor meetings, demos and scoring on key criteria, through to final selection and contract agreement.
  • Design and build agency selection – finding the best tech agency partner to design and build your new ecommerce platform, usually via a bespoke RFP process, through to final negotiations and selection.
  • Project management, including internal and external stakeholder management – we will work with you to ensure the project runs smoothly, no matter how complex (or simple!) your existing organisational set-up.
 
You can read about how we helped one of our clients with a multi-country replatform project here

Technology
Stack Audit ​

Although the ecommerce platform is at the core of any digital ecommerce business, the surrounding tech stack can be equally, if not more, important to drive sustainable sales and profit growth.

We‘ve worked with many clients to review and audit their tech stack in order to assess its suitability to meet future strategic goals.  

Each review is completely bespoke, however, we always comprehensively review through a variety of lenses, including:

  • Commercial Drivers: costs of existing systems, suitability for new initiatives/markets.
 
  • Technical Drivers: impacts on website speed/performance, lack of scalability, gaps in existing systems.  
 
  • Customer & Marketing Drivers: accessibility and ease of analytics, integration with other technologies, customer experience (CX), mobile commerce optimisation.

Digital
Procurement​

As well as replatform procurement projects, we also run smaller digital procurement projects – often following or hand in hand with a tech stack audit.    Although the budgets involved with such tools may be smaller, we still follow an equally rigorous process to ensure the right solution for your business.
Want to know more? 
Get in touch with us today to find out more about how Entropy Consulting could help your business

Entropy’s commitment as a trusted advisor

Our ethos is to work with you as a trusted advisor and partner.

It is not widely known that almost all consultancies have no qualms about taking commissions or referral fees for the recommendations they make to you.

After agency rebates and the digital media supply chain, this is the next transparency scandal waiting to happen. We’ll never do this, and will have a clause in our contract specifically preventing it. You can be 100% sure that what we are recommending is what we genuinely believe is best for your organisation, using the best solutions across the market.

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